Client Success Manager (m/w/x)

Job description

What you will do:

  • Join a cross-functional, agile team of professionals with outstanding records.
  • Own the project controlling (deadlines, deliverables, budget controlling and making sure the time booking is accurate) and act upon it accordingly.
  • Work closely with Sales writing proposals and assist in post sales.
  • Act as interface between Sales, Business Consultants and Finance.
  • Make sure all client meetings and calls are documented and action points are taken care of by the relevant people.
  • Create impactful consulting stories for our clients in Powerpoint and interactive workshops.
  • Actively manage all stakeholders involved in your projects.
  • Support us fostering our critical feedback culture. Help us improve by challenging existing approaches.

What you will learn

  • How to capitalize on the strong expert network LeROI has been building over the years.

  • How to efficiently work hand-in-hand with our clients without any extensive travel time.

  • How modern Analytics and Business Intelligence setups look like.

  • How Consulting works in the world of data.

  • How to successfully apply agile project management methodology to the world of data.


What you should bring:

  • Over three years of relevant experience in a Sales or Executive Assistant position with exposure to B2B support.

  • Drive, intrinsic motivation and “can do” attitude.

  • Strong analytical and critical thinking skills. Ability to focus on solutions when facing problems.

  • A record of organizational skills and stakeholder management.

  • Experience with (agile) project management is a plus.

  • A university degree with good academic record is a plus.

  • Experience with project controlling is a plus.

  • Fluency in English and German (C1 or higher) is required.

What you will get:

  • Expert Excellence: You will join a team of experienced colleagues from 13 nationalities ranging from backgrounds in tech start-ups as well as well management consultancies.

  • Fair Deal: You will receive a permanent contract with competitive salary.

  • Flexibility: You will have a home office option and flexible working hours.

  • Great culture: You will participate in regular team events, have access to a fantastic table football team, free drinks and fruit as well as a sponsored sports membership.

About LeROI

LeROI consults clients in Digital Analytics, Business Intelligence and Innovation Consulting. We assist in identifying solutions that create long-lasting impact for clients ranging from successful start-ups (Number26, Home24) to big corporations (Google, RWE) and help with the implementation. We deliver state-of-the-art data solutions and pride ourselves on a team of outstanding consultants and implementation experts.

Sounds good? Then join us! Send your application including CV, salary expectations and your earliest starting date to